24/7 Customer Support
Easily reach out one of our agents anytime via call, email or text message.
Keyless Check In
No need to worry about where the keys are! Our properties are all installed with smart locks.
Essentials
Nothing beats comfort during your stay. Fresh sheets and towels will be provided.
Wi-Fi
Always be connected online.
Free wi-fi service during
your entire stay.
Short Term Rental Guest House Rules
By staying at our property, you agree to follow our house rules. A rental agreement will be sent with your booking confirmation—please review it for the most up-to-date information. Violations may result in fees, eviction without refund, or liability for damages.
Contact Information
-
Emergencies: Dial 911
-
General Support: Call/Text 302-414-0007
-
Email: service@tabbytownrentals.com
Fraud Alert: TabbyTown Rentals and the property owner are not responsible for any losses, identity theft, or unauthorized payments resulting from phishing scams, fraudulent links, impersonation, or cyber attacks. Guests are advised to only communicate and make payments through official, verified channels listed on our reservation platform.
General Policies
1. Check-in & Check-out
-
Check-in: 3:00 PM
-
Check-out: 11:00 AM
-
Early check-in/late check-out may be available for a fee (not guaranteed).
⏳ Late Checkout Penalty: $100+ if housekeeping is delayed.
2. Strict Cancellations
-
Your reservation includes a set cancellation policy—check your booking details.
-
For guests who book through our website and stay longer than 14 days:
If you choose to leave before your initial end date, you must provide at least 14 days’ written notice before your new departure date to receive a full refund of your security deposit. -
No exceptions—consider travel insurance for emergencies.
3. Security Deposit
-
A refundable deposit is required before check-in. Refunds are processed the Wednesday after checkout, pending no damages/violations.
-
Airbnb/Vrbo guests are automatically charged. Others must follow platform instructions for payment.
House Rules
1. Guest Limit & Visitors
-
Only the number of guests on your reservation may enter. Unauthorized guests will result in penalties.
2. No Pets or Service Animals
-
Due to allergies, no animals are allowed. Violations incur a $500+ fine.
3. No Parties, Smoking, or Excessive Noise
-
Smoking Fine: $250+
-
Noise Complaints: May lead to eviction without refund.
-
Security Cameras & Noise Monitors may be used in shared/public areas.
4. Parking
-
Street parking only—follow city signs. Any fines are your responsibility.
5. Security Cameras & Other Electronic Devices
-
Cameras are in public/shared spaces only. No recording devices are placed inside private bedrooms or bathrooms.
-
Tampering or disabling any electronic device will result in a penalty of $250+
6. Safety
-
Guests are responsible for any damages, injuries, or losses.
-
Do not leave children unattended.
-
No flammable/dangerous materials allowed.
7. Restricted Activities
🚫 No illegal activity, commercial photography, or P2P internet sharing.
🚫 Do not move furniture or appliances.
🚫 Do not leave the stove/oven unattended.
Violations result in a $50+ fee, with additional costs for damages.
Maintenance & Support
-
Contact us immediately for any issues.
-
By reporting an issue, you authorize our staff/contractors to enter for repairs.
Liability Indemnify
Guests are responsible for their own safety and for any damage or injury caused during their stay. TabbyTown Rentals Co. and the property owner are not liable for damages, injuries, or losses arising from the following situations. Guests are strongly encouraged to carry appropriate personal and travel insurance.
